Enterprise Strength Customer Support Services
We’re here to help you solve your biggest health, safety, and sustainability problems—and our world-class support helps you succeed every step of the way.
Let Us HelpGet expert support from people who care
We help ensure you stay one step ahead of change by providing expert support to solve your EHS & ESG challenges—no matter how big or small.
The world is ever-changing, and so are your organization’s needs. As the largest and fastest-growing EHS & ESG software company in the global enterprise space, we are dedicated to delivering clients the resources, world-class expertise, and unparalleled support you need to become an industry leader. It is this focus on developing long-term relationships that sets us apart from other companies and the reason our clients continue to renew with us year after year. Are you ready to experience the VelocityEHS difference?
Support Services
Implementation & Onboarding
Our team of EHS specialists will be with you for every step of the onboarding process. We’ll analyze your unique needs and configure software accordingly to deliver the compliance management, incident management, and other EHS & ESG management solutions in the way that you need them.
User Training
Our remote and onsite user-training capabilities give our customers the product knowledge and skills they need to succeed from day one. Our user training modules include: System Administrator and Super User Training, Train-the-Trainer, Beta/User Acceptance Tester Training, End User Training, and IT Support Training.
Technical & User Support
Every VelocityEHS customer receives access to full application support services. We make it easy for users to contact our Customer Success Team and submit support requests, which are resolved in the most accurate and timely manner possible.
Ongoing Education & Training
When you do business with VelocityEHS, you become part of a community of users who share skills, best practices, and expertise with one another. A tremendous sources of EHS and software advice, over the years our user community has become one of our most powerful assets.
Hosting Support
We dedicate ourselves to delivering unparalleled support to you; on doing our best to anticipate your questions and making information you need easily accessible; on taking the time to listen to you and provide expert advice and best-practice approaches to solving your EHS & ESG challenges.
Implementation & Onboarding
Our team of EHS specialists will be with you for every step of the onboarding process. We’ll analyze your unique needs and configure software accordingly to deliver the compliance management, incident management, and other EHS & ESG management solutions in the way that you need them.
User Training
Our remote and onsite user-training capabilities give our customers the product knowledge and skills they need to succeed from day one. Our user training modules include: System Administrator and Super User Training, Train-the-Trainer, Beta/User Acceptance Tester Training, End User Training, and IT Support Training.
Technical & User Support
Every VelocityEHS customer receives access to full application support services. We make it easy for users to contact our Customer Success Team and submit support requests, which are resolved in the most accurate and timely manner possible.
Ongoing Education & Training
When you do business with VelocityEHS, you become part of a community of users who share skills, best practices, and expertise with one another. A tremendous sources of EHS and software advice, over the years our user community has become one of our most powerful assets.
Hosting Support
We dedicate ourselves to delivering unparalleled support to you; on doing our best to anticipate your questions and making information you need easily accessible; on taking the time to listen to you and provide expert advice and best-practice approaches to solving your EHS & ESG challenges.
What can VelocityEHS do to support you and your organization?
Partner with the most trusted name in the industry
Stress less and achieve more with VelocityEHS at your side. Our products and services are among the most recognized by industry associations and professionals for overall excellence and ease of use.
We can help you reach your full potential
Looking for an EHS & ESG solution that will make a difference in your organization? Request a demo today and we’ll show you how our solutions can help you meet your key business goals.